To make purchases on Genoalamp I need to register?
Absolutely not! You can buy on Genoalamp without having to register. If you place an order without registering receive an e-mail order and receiving a shipment. If you register, besides being able to access the benefits and promotions reserved for loyal customers, you can check the order status at any time.
I can not find the product ....
if you can not find the product you are looking for , try using the Advanced Search function ( at the top right of the Home Page ) . If the search is not successful please contact Genoalamp using the form in the contacts , or by telephone or by mail.
How do I pay for my purchases on Genoalamp ?
Each product sheet specifies how payment calculator, this general there are two methods of payment . Bank Transfer : if everything shipped the day we will be credited to our bank account , we do not recommend if your order is urgent. Before sending the money please wait our order confirm . Credit Card: We accept Visa, MasterCard, Postepay Visa / Mastercard . The transaction takes place safely on the server of our bank. If all available , we will ship right away.
How do I find products that interest me ?
First of all you can search by brand ( Artemide, Buzzi , FontanaArte ... ) or by type of product ( ceiling , floor, etc. ) through entries that you find on the left column of the site. You can also find the product you are interested in performing a simple search by entering what ' you are looking for in the search field at the top right of the site, or by making an advanced search that you find using the special button is under the main photo on the right and the far right. In the section of the advanced search you can enter more search parameters ( by style, by price range ... etc) in order to obtain a result more and more focused.
How to order
Placing an order is very simple, you can buy on Genoalamp quickly without prior registration . You just want to make a trial order or a quote ? Simply place products in the cart. You can create a special quotation absolutely not challenging printing the shopping cart page . The ordering process is divided into 4 stages: 1.Carrello : Here is a summary of the products you have selected . 2.dati personal : the procedure quick order provides for who is not registered and does not want to be to include only the minimum information we need to bill and ship the order , name address , telephone number, as may be retrieved from the courier for delivery, e- mail ( to send the order confirmation and shipping ) , tax code for Italian users and any directions for delivery. 3.Metodi Payment : any locality products purchased , check the quantities, prices , choose the mode of payment and the type of shipment. 4.Riepilogo : any locality the products you're buying , check the quantities , review the method of delivery and payment, shipment data and confirm the order , accepting the Terms and Conditions of Sale. If you choose to pay by credit card you complete the payment on our bank's secure server by clicking on the arrow. Once you confirm your order, our mail server will send you an e-mail containing a summary of the proposed order . The order will then be reviewed and you will be informed by mail of acceptance and of his escape . Registered customers do not have to enter the details . In the section " Customer Area" registered customers can change all your personal data and that of shipping and can receive discounts and promotions targeted . For orders containing products are not all available we highly recommend the recording.